Independent · Self-funded · Non-political · Since 2010
Kenya’s consumer federation
COFEK takes up the cases Kenyan consumers cannot fight alone — unfair charges, unsafe goods, and services that never arrived. Independent, self-funded, and free to approach.
Investigations
Accountability reporting from the Federation's watchdog desk.
On 4 August 2026, Cabinet Secretary Davis Chirchir's ministry unveiled mandatory minimum driver take-home figures, part of a wider price-floor framework being pushed into the National Transport and Safety Authority (Transport Network Companies, Owners, Drivers and Passengers) Regulations, 2022 through a new Regulation 14A.
The Federation
COFEK is not a regulator and holds no enforcement powers. Its authority comes from where it sits, what the law provides, and what it is willing to put its name to.
Where the mandate comes from
Article 46
Constitution of Kenya, 2010
Gives every consumer an enforceable right to goods and services of reasonable quality, to the information necessary to gain full benefit from them, to protection of their health, safety and economic interests, and to compensation for loss or injury.
Act of 2012
Consumer Protection Act
The principal statute governing unfair practices, disclosure obligations, unconscionable representations and consumer agreements across the economy.
Cap 504
Competition Act
Prohibits false or misleading representations, unconscionable conduct and the supply of unsafe goods, and establishes the consumer protection mandate of the Competition Authority.
Have your say
The Federation runs an open question on the issues it is currently working on. Responses are indicative and are published once the poll closes.
Opinion poll
Policy
Bills, rulings and regulations that change what consumers pay and what they are owed.
Kenya’s Bachelor of Dental Surgery (BDS) programme — one of the country’s oldest and most prestigious…
The Consumers Federation of Kenya (COFEK) is set to file an application to be enjoined as…
KWS Director General Erustus Kanga announced the relocation of the 62-year-old Nairobi Animal Orphanage (NAO) from…
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