COFEK Watch – Consumers Federation of Kenya (COFEK)

November 1, 2023

3 min read

Big win as man is fined Sh0.4mn for selling counterfeit HP computers

In a judgment issued at the Milimani Law Courts in Nairobi, the Honorable Chief Magistrate L. … Read more

COFEK Watch Legislation

October 31, 2023

1 min read

Calling out a supermarket on Rhapta Rd over different shelf and till prices

At a supermarket on Rhapta road, Westlands. The prices on display and the prices at the … Read more

COFEK Watch Legislation

October 11, 2023

8 min read

Pain of CIC Insurance for a motorist as their investigator buys time

Dear COFEK: I need your help to reach out to CIC Insurance and the Insurance Regulatory … Read more

COFEK Watch Insurance

October 11, 2023

4 min read

Why we celebrate, recommend ICEA Lion General Insurance Company

From various reports, in-house research and in the manner ICEA Lion General Insurance Company (ILGIC) recently … Read more

COFEK Watch Insurance

October 11, 2023

2 min read

CEO Mwangi, who is this very rude officer at Equity Bank? Fire him!

I had used my logbook (KBH 955Y) to guarantee one Evans Musya Mukulo a loan at … Read more

Banking COFEK Watch

October 11, 2023

2 min read

Day of shame: When Java House Prestige Plaza messed up a customer who could not cancel an order

Java House is a popular place for coffee. That is never in dispute. But since the … Read more

COFEK Watch

October 11, 2023

6 min read

National Assembly, Senate approve Cofek petition on the not so “Open Tender System” fuel procurement system

The Senate, Wednesday, approved the Cofek petition seeking parliament nod to open up the otherwise opaque … Read more

COFEK Watch Government

October 11, 2023

5 min read

#CofekRedAlert: Calling the Insurance Regulatory Authority on UAP-Old Mutual poor handling of the compensation of KCZ474F

What UAP -Old Mutual Insurance recklessly said: Please note that the damage to the engine was caused … Read more

COFEK Watch

October 11, 2023

2 min read

No longer trusted? MyDawa fails to deliver drugs, reimburse consumer

I purchased formula from the MyDawa platform yesterday at 4pm and even paid for express shipping … Read more

COFEK Watch

October 11, 2023

5 min read

Substandard steel, cement and mabati: Inaction by KEBS worry consumers

The collapse of Kasarani and Ruaka multi-storey buildings under construction, in Nairobi and Kiambu counties respectively, … Read more

COFEK Watch