Kenya’s consumer federation
If it cost you money, it is worth reporting.
COFEK takes up the cases Kenyan consumers cannot fight alone — unfair charges, unsafe goods, and services that never arrived. Independent, self-funded, and free to approach.
02 / Investigations
COFEK Watch
Accountability reporting from the Federation’s watchdog desk.
Sh11.3bn Boeing Payout: A Lesson Kenya’s Consumer Law Still Refuses to Learn
compensation flowed from a manufacturer, not an airline. Boeing paid because US law let victims sue the plane-maker directly, in US courts, regardless of where the crash happened or where the airline was based.
744,000 BMWs Recalled Over Fire Risk — And Why African Consumers Can’t Just Shrug It Off
The COMESA Competition and Consumer Commission (CCCC) has issued a public warning covering 744,234 BMW vehicles worldwide, after Germany’s Kraftfahrt-Bundesamt (KBA) flagged a fire hazard tied to the engine starter motor.
KSh3.2 Million Benchmark: How KRA’s New Customs Valuation Formula Is Quietly Over-Taxing Kenyan Consumers
KRA revised customs “minimum benchmark” for consolidated cargo — now KSh3.2 million per 40-foot container, up from KSh2.5 million — has triggered protests, a partial trader shutdown, and a war of narratives over what small importers actually owe.
Exaggerated Asset Accumulation and Gulf Energy’s Sh94bn KPC Deal Raising Serious Concentration Questions
Who is the beneficial owner of Gulf Energy? Why would a private firm continue riding on public protection and financial guarantees? They are handpicked as main G-2-G fuel procurement lead. They are handed a Sh94B tender at KPC without competition … list of favoritism is long!
Unanswered questions remain as huge secrecy persists over the planning and rollout of the new police uniforms
Light blue shirt with silver buttons, navy blue trousers, blue aiguillette, Kenyan flag replacing NPS colours, KPS logo, permanent name tag and service number, national flag on right sleeve.
COFEK Moves to the High Court Against KRA Over “Catch-22” eTIMS Deactivations
In a Constitutional Petition filed on 27th August 2026 by Tali Tali Advocates, COFEK names KRA and its Commissioner-General as respondents, with the Attorney-General joined as an interested party
03 / The record
Filed by the desk
Case 02 of 09
COFEK Moves to Court Seeking Joinder in Suit Challenging BAT Kenya's VELO Nicotine Pouches
Create a Regulatory Board: COFEK Urges in submissions to Parliament on the Legal Metrology Bill, 2026
Devil in the Detail: Questionable Contract of How the $44 for Inbound Travel Insurance is Shared Out
Why COFEK Is Fighting the Government's Proposed Minimum Fare for Taxi-Hailing Apps
Why Ruto’s planned unveiling of new police uniforms without public input raises more questions than answers
Trunk migration strategy: Liberia accepts 1,200 USA deportees in exchange for lower tariffs and lifting of sanctions
Goon Culture: COFEK Open Letter to H.E Dr William Ruto Urging for Immediate Cabinet Changes
04 / Institution
The Federation
Standing that is a matter of record
- Registered
- 26 March 2010
- Standing
- Founder Chair, Kecopac
- Reach
- All sectors of the economy
- Funding
- Independent and self-funded
Where the mandate comes from
InstrumentArticle 46
Constitution of Kenya, 2010
Gives every consumer an enforceable right to goods and services of reasonable quality, to the information necessary to gain full benefit from them, to protection of their health, safety and economic interests, and to compensation for loss or injury.
InstrumentAct of 2012
Consumer Protection Act
The principal statute governing unfair practices, disclosure obligations, unconscionable representations and consumer agreements across the economy.
InstrumentCap 504
Competition Act
Prohibits false or misleading representations, unconscionable conduct and the supply of unsafe goods, and establishes the consumer protection mandate of the Competition Authority.
05 / Opinion
Have your say
What Kenyan consumers think
The Federation runs an open question on the issues it is currently working on. Responses are indicative and are published once the poll closes.
06 / Policy
Consumer legislation
Bills, rulings and regulations that change what consumers pay and what they are owed.
COFEK Watch · 20 June 2026
MV Mashallah Meth Haul: Is Someone Buying Time for a Diversion?
The original June 11 destruction date at Bamburi Cement was set precisely because the court feared…
COFEK Watch · 11 June 2026
Are Kenya’s Dental Graduates Trained Under a Lawful Accreditation Framework? COFEK Demands Answers
Kenya’s Bachelor of Dental Surgery (BDS) programme — one of the country’s oldest and most prestigious…
COFEK Watch · 8 June 2026
Why COFEK is seeking to join Gambling Regulatory Authority petition, Cites consumer protection emergency
The Consumers Federation of Kenya (COFEK) is set to file an application to be enjoined as…
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07 / Latest
More from the desks
- 04Aug 2026CrimeCOFEK Drags Weetabix, Brookside, KNDI to Court Over “Fake” Endorsement Seal on Kenyan Breakfast Tables4 min read →
- 30Jul 2026DataWhy the handling of Kenya’s in-bound travel insurance cover has the making of a huge scandal2 min read →
- 09Jul 2026COFEK WatchWhen Journalism Forgets Its’ Own Standards: A Critique of the ‘Daily Nation’ “Torture” Story on ex EPRA Boss Daniel Kiptoo5 min read →
- 27Jun 2026AviationInside Shameless Govt Proposal to Divert Wilson Airport Flight Path into the National Park to Save Rogue and Politically-Correct Developers6 min read →
- 01Jun 2026EnergyWhat CS’es Mbadi and Wandayi are doing on short-changing Kenyans who applied for KETRACO board positions6 min read →
- 29May 2026BankingCofek calls on StanChart Bank to address the hushed grievances of its unpaid pensioners ahead of its’ flagship Marathon race4 min read →
08 / Subscribe
Consumer bulletin
What the Federation files, as it files it
Reporting from the COFEK Watch desk and the cases the Secretariat is taking up.