Kenya’s consumer federation
If it cost you money, it is worth reporting.
COFEK takes up the cases Kenyan consumers cannot fight alone — unfair charges, unsafe goods, and services that never arrived. Independent, self-funded, and free to approach.
02 / Investigations
COFEK Watch
Accountability reporting from the Federation’s watchdog desk.
Defective Tyre, Deflected Blame: Consumer Turns to COFEK After XpressFit Burst Fails Within 12 Hours
Before you visit AutoFit, read this and exercise extreme discretion because your life, money and car matters!
Why the Growth of ArtCaffe and Java Raises Questions: Are Kenyans jostling for restaurants, or spending more time in them?
Kenyans are filling up tables at both Java and ArtCaffe restaurants in Nairobi and other urban areas. Are they replacing the need for freelancers to rent offices? Or what is simply attractive here?
Carrefour's Kenyan Windfall: What Nakumatt's Collapse Built, Consumers Must Now Watch
COFEK reads the numbers differently. Carrefour's expansion has not happened in a competitive vacuum — it has happened in the wreckage of Nakumatt Holdings, Uchumi Supermarkets, Tuskys and Mulleys Supermarkets, four homegrown chains that collapsed under debt, mismanagement and, in some cases, outright plunder of supplier and shareholder funds.
The $419 Million Question: Who Is GKSD, and What Did Kenya Just Sign Up For?
a private joint venture between two entities: GK Investment Holding, founded and chaired by Tunisian-Italian businessman Kamel Ghribi, and Gruppo San Donato (GSD), Italy's largest private hospital operator. GK Investment Holding's origins have nothing to do with healthcare — it began as a commodity-trading and consultancy outfit dealing in oil, cotton, phosphates and coffee, before pivoting into healthcare infrastructure.
Why “Alliance in Motion Kenya Limited”’claim to turn Kenyans into “extraordinary millionaires” is flagged as a fraudulent dealer
The mere fact that they are asking for money endlessly from the unsuspecting investors under the guise of making them millionaires is overtly ironical and deceitful. COFEK asks Kenyans to deal with the little-known organization, said to originate from the Philippines, with extreme discretion
Questions emerge as belated changes in Rironi — Nakuru — Mau Summit dual road force emergence acquisition of more land
Two Chinese contractors handling the project — China Road and Bridge Corporation/NSSF (Nairobi–Gilgil–Naivasha–Mau Summit) and Shandong Hi-Speed (Gilgil–Nakuru–Mau Summit)
03 / The record
Filed by the desk
Case 02 of 09
COFEK Demands DTB Freeze Account Linked to Sh275,500 Mobile Money Fraud, Waive Confidentiality to Aid Victim
Why a Group is Opposed to the Sh500 Billion Nuclear Plant in Siaya
Uber’s Global Job Cuts Should Worry Kenyan Riders and Drivers Too
COFEK Petitions EACC to Probe Sh15 Billion Digital Super Highway Tender Linked to Ex-CAK Chair Mary Wambui Mungai
High Court nullifies Attorney General’s opinion on which Communications Authority relied upon to pay its former Chairperson Mary Wambui Mungai
Why Family Bank Lost Its Appeal on Kshs 720,000 Mobile Banking Fraud Case
Why Kenya’s Ouster and Public Humiliation of 100 years old India firm Tata Chemicals Lake Magadi Is the Wrong Move
04 / Institution
The Federation
Standing that is a matter of record
- Registered
- 26 March 2010
- Standing
- Founder Chair, Kecopac
- Reach
- All sectors of the economy
- Funding
- Independent and self-funded
Where the mandate comes from
InstrumentArticle 46
Constitution of Kenya, 2010
Gives every consumer an enforceable right to goods and services of reasonable quality, to the information necessary to gain full benefit from them, to protection of their health, safety and economic interests, and to compensation for loss or injury.
InstrumentAct of 2012
Consumer Protection Act
The principal statute governing unfair practices, disclosure obligations, unconscionable representations and consumer agreements across the economy.
InstrumentCap 504
Competition Act
Prohibits false or misleading representations, unconscionable conduct and the supply of unsafe goods, and establishes the consumer protection mandate of the Competition Authority.
05 / Opinion
Have your say
What Kenyan consumers think
The Federation runs an open question on the issues it is currently working on. Responses are indicative and are published once the poll closes.
06 / Policy
Consumer legislation
Bills, rulings and regulations that change what consumers pay and what they are owed.
COFEK Watch · 20 June 2026
MV Mashallah Meth Haul: Is Someone Buying Time for a Diversion?
The original June 11 destruction date at Bamburi Cement was set precisely because the court feared…
COFEK Watch · 11 June 2026
Are Kenya’s Dental Graduates Trained Under a Lawful Accreditation Framework? COFEK Demands Answers
Kenya’s Bachelor of Dental Surgery (BDS) programme — one of the country’s oldest and most prestigious…
COFEK Watch · 8 June 2026
Why COFEK is seeking to join Gambling Regulatory Authority petition, Cites consumer protection emergency
The Consumers Federation of Kenya (COFEK) is set to file an application to be enjoined as…
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07 / Latest
More from the desks
- 03Sept 2026HealthWhy searches on Social Health Authority (SHA) topped Kenya in 20251 min read →
- 02Sept 2026COFEK WatchWhat High Court ruling on Uber, Bolt and other ride-hailing taxi mean for Kenya’s consumers 1 min read →
- 29Aug 2026FoodGovernment Silent as Supermarket Shelves Run Low on Milk, Pushing Up Prices3 min read →
- 28Aug 2026FeaturedCreate a Regulatory Board: COFEK Urges in submissions to Parliament on the Legal Metrology Bill, 202616 min read →
- 04Aug 2026CrimeCOFEK Drags Weetabix, Brookside, KNDI to Court Over “Fake” Endorsement Seal on Kenyan Breakfast Tables4 min read →
- 30Jul 2026DataWhy the handling of Kenya’s in-bound travel insurance cover has the making of a huge scandal2 min read →
08 / Subscribe
Consumer bulletin
What the Federation files, as it files it
Reporting from the COFEK Watch desk and the cases the Secretariat is taking up.