Independent · Self-funded · Non-political · Since 2010

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Kenya’s consumer federation

If it cost you money, it is worth reporting.

COFEK takes up the cases Kenyan consumers cannot fight alone — unfair charges, unsafe goods, and services that never arrived. Independent, self-funded, and free to approach.

02 / Investigations

COFEK Watch

Accountability reporting from the Federation’s watchdog desk.

04 / Institution

The Federation

Standing that is a matter of record

Registered
26 March 2010
Standing
Founder Chair, Kecopac
Reach
All sectors of the economy
Funding
Independent and self-funded

Where the mandate comes from

InstrumentArticle 46

Constitution of Kenya, 2010

Gives every consumer an enforceable right to goods and services of reasonable quality, to the information necessary to gain full benefit from them, to protection of their health, safety and economic interests, and to compensation for loss or injury.

InstrumentAct of 2012

Consumer Protection Act

The principal statute governing unfair practices, disclosure obligations, unconscionable representations and consumer agreements across the economy.

InstrumentCap 504

Competition Act

Prohibits false or misleading representations, unconscionable conduct and the supply of unsafe goods, and establishes the consumer protection mandate of the Competition Authority.

Read about the Federation

05 / Opinion

Have your say

What Kenyan consumers think

The Federation runs an open question on the issues it is currently working on. Responses are indicative and are published once the poll closes.

Opinion poll

Do you think road tolls should be allowed in Kenya?

Do you think road tolls should be allowed in Kenya?

06 / Policy

Consumer legislation

Bills, rulings and regulations that change what consumers pay and what they are owed.

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Reach Kenyan consumers on the country’s most-read consumer affairs platform.

08 / Subscribe

Consumer bulletin

What the Federation files, as it files it

Reporting from the COFEK Watch desk and the cases the Secretariat is taking up.

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