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Why the handling of Kenya’s in-bound travel insurance cover has the making of a huge scandal
Serious questions are emerging over how Kenya’s mandatory inbound travel health insurance requirement — anchored in…
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Bottled expatriate injustice at East African Breweries Ltd: What is going on?
EABL’s Decade of Disgrace: From Boardroom Racism to Data Leaks in the Cloud When the hashtag…
Consumer: Why I am unhappy with Airtel Kenya on their misleading data packages
Dear COFEK: I wish to formally lodge a complaint against Airtel Kenya regarding their failure to…
Kenyans Raise Alarm Over Rising SMS Spam on Safaricom Network
Kenyans are voicing mounting frustration over what they describe as a growing tide of unsolicited text…
How to top up a Telkom Kenya airtime from the M-pesa, PesaPal option
Go to the M-pesa Menu. Select Pay Bill. Enter Business No. 220220. Enter Account No. TELKXXXXXX…
Consumer protection and artificial intelligence in Kenya: Pros, cons and way forward
As the use of artificial intelligence (AI) in business continues to rise, it is crucially important…
Why data remains the unexploited giant in Kenya’s telecommunications sector
Covid-19 pandemic may have fast-tracked the uptake of internet services in Kenya than was expected. Reality,…
Personal data privacy violation – Cofek reporting portal coming
As Kenya continues to record surging numbers of data breaches against new data protection law –…
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