Newsroom desk
COFEK Watch
COFEK Watch, page 11
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Calling out a supermarket on Rhapta Rd over different shelf and till prices
At a supermarket on Rhapta road, Westlands. The prices on display and the prices at the…

CEO Mwangi, who is this very rude officer at Equity Bank? Fire him!
I had used my logbook (KBH 955Y) to guarantee one Evans Musya Mukulo a loan at…

#CofekRedAlert: Calling the Insurance Regulatory Authority on UAP-Old Mutual poor handling of the compensation of KCZ474F
What UAP -Old Mutual Insurance recklessly said: Please note that the damage to the engine was caused…

Day of shame: When Java House Prestige Plaza messed up a customer who could not cancel an order
Java House is a popular place for coffee. That is never in dispute. But since the…

National Assembly, Senate approve Cofek petition on the not so “Open Tender System” fuel procurement system
The Senate, Wednesday, approved the Cofek petition seeking parliament nod to open up the otherwise opaque…

No longer trusted? MyDawa fails to deliver drugs, reimburse consumer
I purchased formula from the MyDawa platform yesterday at 4pm and even paid for express shipping…

Pain of CIC Insurance for a motorist as their investigator buys time
Dear COFEK: I need your help to reach out to CIC Insurance and the Insurance Regulatory…

Substandard steel, cement and mabati: Inaction by KEBS worry consumers
The collapse of Kasarani and Ruaka multi-storey buildings under construction, in Nairobi and Kiambu counties respectively,…

Why we celebrate, recommend ICEA Lion General Insurance Company
From various reports, in-house research and in the manner ICEA Lion General Insurance Company (ILGIC) recently…

Cofek case case against NSSF to be consolidated with that of Cotu as it comes up on January 27
Cofek case seeking to stop top appointments at the National Social Security Fund (NSSF) came up,…

Frustrated consumer complaint on Diamond Trust Bank forex rate
My apologies for bringing this back to you, and worse that it’s a complaint. I can’t seem to…

Help keep Kenya public debt at Sh9 trillion – Stop our MPs from increasing it to Sh13 trillion. Sign this petition and circulate widely
There is always more heat than light whenever the emotive question of Kenya’s public debt comes…