Newsroom
Reporting, filings and findings
Investigations from the COFEK Watch desk, official statements from the Secretariat, and the research that underpins our submissions.
Newsroom, page 16
91–96 of 335
Safaricom CEO Peter Ndegwa’s “Smartphone for All” Claim Raises Eyebrows at Judges Forum
Safaricom PLC CEO Peter Ndegwa stunned delegates at the annual Judges Colloquium in Mombasa on Monday…
An unhappy customer complaint against Truehost over failed hosting and email services
To: David Murimi – Co-Founder & CEO, Truehost Cloud Sangeeta Baraskar – Managing Director, Truehost IT…
Complaint about Housing Finance Kisumu branch on mishandling of a consumer loan
I write to formally and urgently lodge a complaint against HFC Bank – Kisumu Branch, regarding…
Complaint on bad LG Kenya refrigerator and mishandling of customer raising concerns
Dear LG Kenya Team, I hope this message finds you well. I am writing to lodge…
Exploitation and more deceit from Watu Credit, the rogue motorcycle loaning firm
I am writing to formally seek your guidance on how to lodge a complaint regarding what…
Quickmart’s Customer Service Nightmare: When the Milk Turned Sour
What began as a routine milk purchase at Quickmart Buruburu spiraled into one of the supermarket’s…
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