Newsroom
Reporting, filings and findings
Investigations from the COFEK Watch desk, official statements from the Secretariat, and the research that underpins our submissions.
Newsroom, page 24
139–144 of 381

Complaint about Housing Finance Kisumu branch on mishandling of a consumer loan
I write to formally and urgently lodge a complaint against HFC Bank – Kisumu Branch, regarding…

Complaint on bad LG Kenya refrigerator and mishandling of customer raising concerns
Dear LG Kenya Team, I hope this message finds you well. I am writing to lodge…

Exploitation and more deceit from Watu Credit, the rogue motorcycle loaning firm
I am writing to formally seek your guidance on how to lodge a complaint regarding what…

Quickmart’s Customer Service Nightmare: When the Milk Turned Sour
What began as a routine milk purchase at Quickmart Buruburu spiraled into one of the supermarket’s…

Kenya’s New Gambling Bill: A Game-Changer or a Game-Stopper?
Kenya is on the verge of the biggest shake-up in its gambling industry in decades. The…

Billions Remain in the Shadows as Auditor-General Uncovers Sh1.6 Bn REREC Scandal
In yet another explosive revelation shaking Kenya’s public finance management, the Auditor-General has flagged a staggering…
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