Newsroom
Reporting, filings and findings
Investigations from the COFEK Watch desk, official statements from the Secretariat, and the research that underpins our submissions.
Newsroom, page 26
151–156 of 394
An unhappy customer complaint against Truehost over failed hosting and email services
To: David Murimi – Co-Founder & CEO, Truehost Cloud Sangeeta Baraskar – Managing Director, Truehost IT…
Complaint about Housing Finance Kisumu branch on mishandling of a consumer loan
I write to formally and urgently lodge a complaint against HFC Bank – Kisumu Branch, regarding…
Complaint on bad LG Kenya refrigerator and mishandling of customer raising concerns
Dear LG Kenya Team, I hope this message finds you well. I am writing to lodge…
Exploitation and more deceit from Watu Credit, the rogue motorcycle loaning firm
I am writing to formally seek your guidance on how to lodge a complaint regarding what…
Quickmart’s Customer Service Nightmare: When the Milk Turned Sour
What began as a routine milk purchase at Quickmart Buruburu spiraled into one of the supermarket’s…
Kenya’s New Gambling Bill: A Game-Changer or a Game-Stopper?
Kenya is on the verge of the biggest shake-up in its gambling industry in decades. The…
Browse the archive
By desk, by sector
The desks
By sector
Consumer bulletin
One email a week
Alerts, recalls and case updates that affect Kenyan households.