Newsroom
Reporting, filings and findings
Investigations from the COFEK Watch desk, official statements from the Secretariat, and the research that underpins our submissions.
Newsroom, page 6
31–36 of 394

Why Family Bank Lost Its Appeal on Kshs 720,000 Mobile Banking Fraud Case
High Court stated that bank's duty to protect a customer's account does not end when the fraud begins — it begins when the bank is told!

Why Kenya’s Ouster and Public Humiliation of 100 years old India firm Tata Chemicals Lake Magadi Is the Wrong Move

Why searches on Social Health Authority (SHA) topped Kenya in 2025
Kenyans have been asking many questions about SHA with the major being “Is SHA working?” relative to NHIF. Is the SHA Sh104.8B system value for money?

What High Court ruling on Uber, Bolt and other ride-hailing taxi mean for Kenya’s consumers
Data retention/surveillance rules also blocked — NTSA can no longer force platforms to retain detailed passenger/driver data for 3 years and hand it over on demand; the court found this violated the right to privacy (Article 31) and the Data Protection Act, 2019, amounting to unconstitutional continuous surveillance

Este Medical Group Kenya Emerges as a Leading Destination for Dermatology and Aesthetic Care
Based at “The Piano” on Brookside Drive in Westlands, the clinic operates as the Kenyan branch of Este Medical Group, a company with an established presence in the UK and other international markets, offering hair transplants, facials, laser hair removal, and a range of other skin and hair treatments.

Claims of interferences with the winnings on Sportpesa betting platforms as the firm and the regulator, GRA, leaves consumers on their own
Several days ago, I experienced a troubling incident while playing a crash game on the platform: placing bets worked without issue, but cashing out was not allowed or simply did not function.
Browse the archive
By desk, by sector
The desks
By sector
Consumer bulletin
One email a week
Alerts, recalls and case updates that affect Kenyan households.